Interior Alaska Center for Non-Violent Living
Transitional Housing Case Manager
Job Description
Overview:
The Transitional Housing Case Manager is responsible for the daily operations of our transitional housing apartments and their inhabitants. This case manager will work with the community organizations to house individuals and families. This case manager will assist clients in developing a wide range of life skills, connect clients to community resources, and maintain the physical space so clients may live safely and comfortably.
The ideal candidate is patient, comfortable with conflict, has the ability to set expectations and hold people accountable, and is willing to keep a flexible schedule.
Responsibilities:
- Interact with clients and staff members in a manner that is respectful and empowering
- Consistent and dependable attendance
- Attend all mandatory staff meetings, program meetings, and trainings
- Present a professional demeanor to the community through appearance, communication, and presentation
Essential Functions:
- Implement the goals and objectives of IAC’s Housing Program
- Work with individuals moving into independent living to access community support and resources
- Provide safety planning around independent living
- Engage in and role model direct conflict resolution
- Research, prepare, and facilitate groups around independent living (such as Ready to Rent, budgeting classes, etc.)
- Provide crisis intervention and support to individuals and their children living in IAC owned facilities
- Coordinate with the Women’s Shelter to move individuals into IAC rental properties
- Address housing issues for individuals living in IAC rental properties that require de-escalation and/or mediation
- Assist individuals with rental assistance applications for which they qualify
- Provide weekly follow up in person or over the phone to individuals in IAC rental properties
- Assist individuals living in IAC rental properties in areas such as grocery shopping, food boxes, paying bills, and keeping their unit in a manner compliant with basic health and safety codes
- Maintain accurate client records and statistics as required by the agency and funders
- Other duties as assigned by the Housing Director
Minimum Qualifications:
- Bachelor's degree in social work or closely related field; sufficient job experience may be used in lieu of education
- One or more years experience with trauma issues, crisis intervention, or advocacy
- Valid Ak Driver's License
- Proficient with computers and ability to do data entry
- Ability to lift 40lbs and walk up stairs
- Excellent interpersonal, group, and written communication skills
- Ability to pass background check
Preferred Qualifications:
- Three or more years of experience in case management
- Master’s degree in social work or closely related field
- One or more years of experience regarding substance abuse and mental health issues
Supervision: Directly responsible to the Housing Director
Hours: 37.5 hours per week, to include weekends and evenings
Salary: Range 19
If interested, please send a letter of interest to iac@iacnvl.org.
