Responsibilities
- Interact with clients and staff members in a manner that is respectful and empowering
- Consistent and dependable attendance
- Attend all mandatory staff meetings, program meetings, and trainings
- Present a professional demeanor to the community through appearance, communication, and presentation
Essential Functions
Advocacy
- Engage in and role model direct conflict resolution and mediation
- Maintain Confidentiality in accordance with Alaska Statute 18.66.200
- Maintain a working knowledge of Federal and State laws that affect victims of domestic violence and sexual assault
- Implement policies, protocols and services designed to provide advocacy and support to victims who are or have experienced domestic violence and/or sexual assault or individuals who are impacted by domestic violence and/or sexual assault
- Provide support services to victims and other individuals impacted by domestic violence, and sexual assault who are residing in emergency shelter, calling on the phone, a non-residential walk in, or a partner or prior victim of a man in batterer’s intervention Support services include active listening, safety planning, case planning, information and referrals, and advocating with other community agencies
- Provide advocacy to victims of sexual assault and domestic violence at the hospital as requested through law enforcement and forensic nursing
- Provide case management to long-term residents and participants in transitional housing
- Participate in SART on-call schedule
- Facilitate or co-facilitate groups as needed
- Provide back-up as necessary for court advocacy when legal advocate is unable to attend
- Be a referral source to the ANDVSA Legal Advocacy Project, ALSC, and IAC’s legal program
- Maintain accurate client records including statistical records, file management, and summary of contacts according to IAC confidentiality policies and program procedures
Residential Shelter Management
- Implement procedures to ensure the safety of the building
- Communicate Maintenance Requests to the appropriate individual(s)
- Address housing issues that require de-escalation and/or mediation
- Coordinate house meeting; ensuring all safety and security procedures are discussed
- Perform room checks
- Cleaning of direct work space and shelter space as needed
- Other Duties as assigned by the Advocacy Director
Minimum Qualifications:
- Associates degree in Human Services or closely related field; sufficient job, school, or life experience may be used in lieu of the Associates degree
- Excellent interpersonal, group, and written communication skills
- Proficient with computers and ability to do data entry
- Ability to handle sensitive issues in a mature, confidential manner with integrity and compassion
- Ability to work with people of diverse backgrounds, cultures, and lifestyles
- Commitment to agency mission and goals
- Ability to pass background check
Preferred Qualifications:
- Bachelor’s Degree in Human Services, Psychology, Social Work or a related field
- Knowledge of Alaskan Cultures, Fairbanks community, and other social service agencies
- Work or life experience in the field of domestic violence or sexual assault, including trainings and/or certificates in these fields
Supervision: Directly responsible to the Advocacy Director
Hours: Full time (37.5 hours per week) rotating shifts to provide 24-hour coverage.
Benefits:
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance