Responsibilities

Interact with clients and staff members in a manner that is respectful and empowering
Consistent and dependable attendance
Attend all mandatory staff meetings, program meetings, and trainings
Present a professional demeanor to the community through appearance, communication, and presentation

Essential Functions

Agency Personnel Functions

Supervise the Permanent Supportive Housing Coordinator, Apartment Manager(s),
Recruit, screen, interview, and make hiring recommendations for the positions listed
Update all training manuals for the housing programs
Coordinate necessary trainings for new and ongoing staff
Hold regular meetings with department employees
Conduct performance evaluations as listed in the personnel manual
Conduct and document disciplinary actions and make recommendations for terminations
Follow all federal and state labor laws governing personnel including but not limited to o ADA, EEOC, and State of Alaska wage and hour

Housing Support Programs (Recovery Housing, Permanent Supportive Housing,

Implement the goals and objectives of all programs
Implement and ensure adherence to all policies and procedures related to the above listed programs; Make recommendations for new policy and/or policy revisions
Ensure programs have adequate staffing and substitute for staff as necessary
Oversee the work of Coordinators/staff to ensure service records are maintained/database information is correct and record retention policy is followed
Oversee necessary case files reviews and attend case conferencing as needed
Make community connections to bring additional services to all programs
Assist the Executive Director with reports for grants and management requests and with periodic evaluations
Assist in grant preparation in program area
Provide community trainings and presentations as requested
Attend community meetings and groups as assigned
Participate in fundraising activities

Housing Operations

Coordinate move in of new tenants/lease signing
Coordinate inspections as needed with AHFC
Post notices of lease violations and evictions
Arrange for cleaning after move-out
Prepare agency and court paperwork necessary for legal eviction proceedings Communicate and Coordinate facility needs for all buildings related to PSH, Recovery, and external housing to the Maintenance Coordinator
Assist Maintenance Coordinator in gaining access to apartments with 24 hours’ notice and an escort
Arrange and supervise community and client volunteers for housing projects

While these are the main functions of the job, other duties may be added as program needs change.

Minimum Qualifications

Bachelor’s Degree in Business Management/Social Work or a closely related field; prior work experience may be used in lieu of the degree
One year demonstrated experience in supervision or program management
Proficient with computers, data base input, presentation programs and equipment
Excellent interpersonal, group, and written communication skills
Basic knowledge of behavioral health issues
Commitment to agency’s mission and goals
Ability to work with people from diverse backgrounds, cultures and lifestyles
Ability to pass background check
Valid Alaska Driver’s License

Preferred Qualifications

Supervision: Directly responsible to the Executive Director.

Hours: Mostly Monday through Friday with hours set as needed. Occasional evenings. Frequent overtime.